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Technical Support Info

Are you having a technical issue when playing EpicDuel, HeroSmash or OverSoul with your Artix Account? This help section includes: Technical Requirements to Play, Technical Problems & Solutions, How to Report Bugs and Computer & Account Security!

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Technical Requirements to Play
How do the games work?
Is Flash required to play the games?

Technical Problems & Solutions
I have a technical problem with the games!
How do I fix lag problems?
What can I do to prevent disconnects?
I have an issue with my Parental Controls or Firewall!.
Can I play the games on other devices?

How to Report Bugs
How do I report a bug for EpicDuel, HeroSmash or OverSoul?

Computer & Account Security
How do I keep my account secure?
Can I get a virus from the games?

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