Lost Game Passwords
You can recover your account password by using the Lost Password pages for our games:
- Click here to go to the Lost Password Page for your Artix Master Account
*This includes HeroSmash, EpicDuel and OverSoul
If the Lost Password page says it has sent you an email, but you don't receive it after a few minutes, check your spam or junk mail inbox.
Account Hacked
If the Lost Password page says 'Account Not Found', please visit the Account Recovery page for more help.
If you have a paid account, you can visit the Automated Recovery Page.
Be aware, we never receive your financial information. This information is only received by the company that processes your payments, such as
PayPal, Xsolla, Cherry Credits, etc. So your financial information is not compromised if your player account is compromised.