your Artix Account

How to pay with a credit/debit card & contact info

Paying for an upgrade with a credit or debit card is fast, easy and secure!

Here are instructions for how to pay for Artix Points with a Credit or Debit Card:

  • Go to our Portal Site and login to your Artix Account - if you don't have a free Artix Account, creating one takes only a few minutes!
  • Click on GET POINTS at the top of the page
  • Select which Artix Points package you would like - you can click on View More Packages to see all of the Artix Points packages available
  • Select Credit Card as your payment method and click the red BUY NOW button
  • Enter the card information and click "Continue"
  • Enter the information requested and click "Confirm Payment"
  • Once your payment is approved, you will receive confirmation emails from us (Artix Entertainment) and Xsolla that act as your receipt

PLEASE NOTE - Our payment processors may automatically fill in a checkbox to save your card information. If you do not want your card information saved, uncheck the box. If you want to use a different card, please click "Use Another Card." If you want to remove any saved card information, you will need to contact Xsolla directly to have your card information removed from their system.

If you did make a credit/debit payment but have not received your Artix Points yet, please visit the I paid for Artix Points but I haven't receved them! Help Page. If you tried to make a credit/debit card payment and it failed or was declined, please visit the I have a failed/declined payment issue! Help Page.

You can contact Xsolla through their Help Section http://help.xsolla.com/, you can submit a ticket, use live chat, email support@xsolla.com or call them for assistance.

contactIf you have an issue paying with a credit/debit card, please email us.

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